Safety
We want our community to be a place where people can connect with optimism and civility, regardless of their identity or beliefs. To ensure Airentalk is a place where everyone feels comfortable being themselves, the following is not allowed:
Child Endangerment
Airentalk has a zero-tolerance policy for endangering minors, including:
• Any predatory behavior, including attempting to befriend a minor in order to manipulate and exploit them (i.e., grooming)
• Sexualizing minors in any way
• Engaging in sexual conversation with or soliciting sexual material from minors
• Sharing, requesting, or discussing child sexual exploitation material
Terrorism and Violent Extremism
Airentalk has a zero tolerance policy for content or behavior that incites, condones, supports, glorifies, or promotes any terrorist or extremist organization or individual (foreign or domestic), and their ideology, or actions, including:
• Depictions of or support for terrorist or extremist attacks
• Depictions of or support for the leaders or representatives of terrorist or extremist organizations
• Sharing the slogans, images, flags, manifestos, or icons of terrorist or extremist organizations, either in whole or in readily identifiable part
• References to the ideologies, messages, or strategies of terrorist and extremist organizations
• Expressing support, condoning, or glorifying terrorist extremist ideologies or actions
• Recruiting membership for a terrorist or extremist organization, or encouraging others to leave Airentalk to find such information
• Fundraising for terrorist or extremist organizations, people, or supporting groups
• Expressing support, condoning, or glorifying mass shootings and other acts of domestic terrorism or violent extremism
Threats, Bullying, and Harassment
Threatening others with real-world or online harm, inciting violence against people or property, bullying, stalking, trolling, harassment, intimidation, extortion, and blackmail are not permitted on Airentalk. We also do not allow any content that depicts, glorifies, or promotes such behavior, including:
• Threatening physical or sexual assault or violence
• Threatening to harm someone in real life
• Revealing or threatening to reveal others’ personal information
• Threatening to take over another’s Airentalk account or to file false abuse reports against another user
• Singling out a user or group for ridicule or abuse, either publicly or privately
• Sexual harassment
• Impersonating individuals, groups, or entities, in ways that may damage their reputation or cause others to harm them, either online or in real life
Suicide, Self Injury, and Harmful Behavior
At Airentalk, we take our users’ well-being very seriously. We’re here to help provide resources for those struggling with mental health, and we reserve the right to communicate with authorities regarding credible threats of self-harm. We do not allow content or behavior that depicts, glorifies, or encourages suicide, self-injury, or real-world activities that may create an extreme risk of physical harm including:
• Describing methods for suicide or self-harm
• Content that glorifies, supports, or depicts instances or methods of suicide or self-harm
• Dangerous physical challenges or stunts in the real world
If you or a loved one are having thoughts of suicide or self-harm, there is help available. Reach out to a suicide prevention hotline like the one found here. For additional global resources, here is a good place to start.
Discrimination, Slurs, and Hate Speech
Airentalk honors and welcomes users of all ages, backgrounds, and identities. We do not allow content or behavior that supports, glorifies, or promotes hate groups, their ideologies, or actions. You also may not discriminate, mock, or promote hatred against individuals or groups, or encourage others to do so directly or indirectly, on the basis of their:
• Age
• Race, perceived race, or ethnicity
• National origin
• Sexual orientation
• Gender, gender identity, or gender expression
• Religion or religious affiliation or beliefs
• Disability status including diseases, bodily conditions, disfigurement, mobility issues, and mental impairment
• Physical or mental disability status
• Veteran status
• Caste
• Familial status
Harmful Off-Platform Speech or Behavior
Users treat everyone with respect, both on and off of Airentalk. If credibly reported to us, we may take action against users who, among other things:
• Are associated with organized crime, terrorist or extremist organizations, or hate groups
• Harass, bully, discriminate, or harm others outside of Airentalk
• Share others’ personal information off-platform, including making false reports to authorities
• Have been convicted of certain egregious crimes, engage in certain illegal activities, or encourage others to do so
Civility
Civility is at the core of the Airentalk community. To promote our civil environment, Airentalk prohibits certain types of content, including:
Real-World Sensitive Events
Airentalk prohibits content that recreates specific real-world sensitive events; mocks the victims of such events; supports, glorifies, or promotes the perpetrators or outcome of such events; or capitalizes on these events for commercial purposes, including content about:
• Mass acts of violence against people or property
• Specific, real-world, natural disaster events
• Human or civil rights violations
Violent Content and Gore
Although some experiences on Airentalk may include weapons and violence, we do not allow content that contains extreme violence or serious physical or psychological abuse, including:
• Animal abuse and torture
• Realistic or real-world depictions of extreme gore, graphic violence, or death
Romantic and Sexual Content
Airentalk is a safe space for meeting online friends, chatting, and collaborating on creative projects, but we prohibit content that depicts sexual activity or seeks real world romantic relationships, including:
• Romantic or flirtatious gestures or communication between users in a romantic context
• Pursuing or soliciting romantic relationships online
• Engaging in unwanted flirtatious behavior
• Engaging in sexually explicit conversations or soliciting sexual material from other users
• Content that depicts, strongly suggests, or explicitly describes sexual acts
• Nudity
• Sexually suggestive avatar bodies and clothing items
Illegal and Regulated Goods and Activities
We do not allow users to discuss or engage in illegal activities or encourage others to do so on Airentalk. We also prohibit the discussion, depiction, or promotion of some illegal and regulated goods or activities. This includes:
• Controlled substances such pharmaceutical and recreational drugs, as well as as alcohol, tobacco, vaping, and their associated paraphernalia
• Dietary supplements and enhancers such as weight loss pills and steroids
• Depictions of intoxicated behavior associated with consuming alcohol or drugs
• Purveyors of illegal and regulated substances
• Bomb/explosive and weapon-making instructions or schematics in the real world
• Realistic modern firearms outside of in-experience items
• On-platform contests
• Sweepstakes-style games
If you or someone you know is struggling with substance abuse, help is available. You can start here.
Profanity
To keep Airentalk safe and civil for everyone, we do not allow swearing in any language text, images, or uploaded audio, including:
• Using misspellings, special characters, or other methods to evade detection of profanity
• Quoting or using audio containing profane lyrics
Political Content
We value friendly debate about issues and topics that matter to Airentalk users. However, to maintain a civil and respectful environment, we prohibit the discussion or depiction of certain political content, including:
• Current candidates running for public office, including their slogans, campaign material, rallies, or events
• Political parties, including official party-affiliated organizations
• Specific races for elected office
• Sitting real-world elected officials
• Recent, previously-elected, officials in their official capacity
• Individuals who have previously run for political office in their capacity as candidate
• Desecration of political entity symbols, including flag burning
• Inflammatory content related to real world border, territorial, or jurisdictional relationships
Integrity
We want Airentalk users to trust each other to play fairly and honestly, and to respect one another’s creativity and hard work. To encourage this, Airentalk requires its users to follow their local laws and prohibits or limits:
Cheating and Scams
We do not permit users to deploy or discuss deceptive schemes or methods of cheating on our platform, including:
• Using exploits to gain an unfair advantage anywhere on the platform
• Sharing exploits with others or encouraging others to cheat
• Selling items with misleading or inaccurate descriptions
• Misrepresenting your real or virtual world identity in an effort to mislead others
• Attempting to access another user’s account without their authorization
• Posting misleading links for the purpose of gaining unauthorized access to others’ accounts or information, either on Airentalk or elsewhere (i.e., phishing)
Spam
Airentalk prohibits disrupting or misleading others on the platform. This includes:
• Deceptive, sensational, or otherwise misleading content or metadata used to inappropriately drive discoverability or engagement
• Repetitive messaging to other users or uploads to Airentalk systems
• Creating experiences solely to direct users off Airentalk
Intellectual Property Violations
We expect you to respect the intellectual property rights of others, and will remove infringing content upon receiving a valid copyright or trademark takedown request from a rights holder. Examples of intellectual property infringement may include:
• Using another developer’s code to create your experience without their permission
• Using another artist’s media in your experience without their permission
• Using a brand’s logo or designs for the content you create without their permission
• For information on how to use Airentalk’s name and logo, please see our Community Usage Guidelines.
Copyright and registered trademark takedown requests can be filed here. Airentalk may proactively delete or archive assets if we suspect that the content may be infringing on someone’s intellectual property rights.
Advertising
Independent Advertisement Publishing
Instead of using Airentalk Immersive Ads, users may independently publish advertising content in their experience(s). In these cases, the user of the experience must directly upload and control delivery of the advertising content and remains responsible for such content. When independently publishing advertisements, users must follow the rules outlined below, as well as all Airentalk rules (including the Terms of Use, Advertising Standards, and all other Community Standards) and applicable laws and regulations. If your advertising content violates these rules, we may take action including removing the content, suspending the experience or suspending the account.
• Users must maintain full control of independent advertisement publishing. If a developer shows independent ads in their experience, that experience may not make programmatic calls to third-party advertising services.
• Users may not share personally identifiable user engagement information with advertisers and must comply with the Creator Analytics Terms of Use and Airentalk Terms of Use in their treatment of all user information.
• Users are prohibited from showing advertising content to users under the age of 13.
• Users must clearly and prominently disclose to users when content is an advertisement using simple and understandable language. Reference to the name of an advertiser alone is insufficient. Examples of acceptable disclosure language include “ad,” “paid,” or “sponsored.” The disclosure should be in or near the advertising content and be presented in a way that is likely to be noticed and understood by users.
• Users may not mislead users into thinking that they are engaging with Airentalk served Ads.
• Users may not reuse or repurpose Airentalk Immersive Ad content.
• Advertisements cannot falsely represent the content being advertised to encourage user engagement (e.g., offer free stuff).
Prohibited Advertising Practices and Content
All advertisements on Airentalk must adhere to Airentalk’s Advertising Standards and Terms.
Security
For our community to thrive, everyone must feel digitally safe as well as physically safe. We can achieve this by respecting each other’s personal information and Airentalk’s safety systems, and by keeping Airentalk accounts secure. This section describes how users and creators should treat others’ information and protect their own and others’ digital security.
For information about how Airentalk handles your personal information, please visit the Privacy Policy. For more information on how to keep your account secure - visit our Terms, Privacy and other links.
To help maintain a safe platform, Airentalk does not permit:
Sharing Personal Information
To maintain privacy and safety, users may be prohibited from sharing or requesting personal information on Airentalk depending on their age, including:
• Email address
• Passwords or access tokens
• Home address or physical location
• Financial information including credit cards and bank account details
• Medical information
• Telephone number
• Internet Identifiers such as usernames and handles not linked to Airentalk
• Sensitive credentials such as social security number
• Visual and audio media of themselves or other non-public figures
• Full legal names except as permitted in Usernames or Display Names for eligible users
Directing Users Off-Platform
When using Airentalk, you may not link to any external websites or services, except for: YouTube, Facebook, Instagram, TikTok and X (formerly Twitter) and other social networks. Links to any of those approved sites must be listed in the Social Networks and Social Links settings of your profile or description page. Links (including those to approved sites) such as text chat or embedded in media - are prohibited. Any other links or efforts to evade detection of links are prohibited, including:
• Links that contain Airentalk-inappropriate content
• Partial links, filter-breaking, and permitted website links to non-permitted websites
• Encouraging others to visit unpermitted external links
Note: For their privacy and safety, we prohibit users under age 13 from sharing links
Misusing Airentalk Systems
Airentalk maintains many systems to keep our users safe and secure, and we prohibit attempts to bypass these systems, gain unauthorized access to Airentalk or to others’ Airentalk accounts or information, or to otherwise violate our platform security requirements, including by:
Evading Safety and Security Systems
• Attempting to get prohibited content around our safety systems, including by hiding violative elements of assets
• Creating or using an account to avoid enforcement action taken against another account
• Using VPNs to mask your location in order to gain unauthorized access to Airentalk, including to a specific feature or account
• Offering access to your Airentalk account or soliciting access to another’s
• Airentalk account for the purpose of evading enforcement action or safety systems
• Failing to use required PolicyService APIs in your experience
Disruptive Content and Behavior
• Using bots that are programmed to run disruptive tasks
• Uploading content that contains obfuscated code or hidden scripts that mislead end users or create disruptive experiences for them
• Injecting background noise into underlying audio that makes the intended audio unintelligible
• Injecting excessive loudness, screaming, or harsh noises that disrupts others’ experience, either in uploaded audio or through chat with voice
• Falsely reporting other users or experiences or encouraging others to do so
• Invading or flooding experiences or groups in an effort to disrupt the experience or its reputation
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